Overview
At Summit Ridge Consulting LLC, we are committed to providing professional consulting and advisory services that deliver value to our clients. This Cancellation & Refund Policy outlines the terms governing service cancellations, refunds, and related requests.
By engaging our services, you agree to the terms outlined in this policy.
Service Cancellation
Clients may request cancellation of services by providing written notice via email to:
info@summitridgeconsulting.net
Cancellation requests will be reviewed based on the nature of the engagement, work completed, and contractual obligations.
Ongoing Service Agreements
For recurring monthly consulting or advisory services, cancellation requests must be submitted at least 30 days prior to the next billing cycle unless otherwise specified in a signed agreement.
Services will remain active until the end of the current billing period.
Project-Based Services
For project-based engagements, cancellation requests submitted after work has commenced may be subject to charges for services already performed, time invested, and expenses incurred.
Any completed work delivered prior to cancellation remains billable and non-refundable.
Refund Policy
Due to the professional nature of consulting services, refunds are generally not available for:
- Completed consulting sessions
- Delivered reports or recommendations
- Financial analysis and advisory services
- Business consulting engagements
- Tax planning or compliance consulting
- Virtual CFO services
- Strategy development services
- Any work that has already been performed
Eligible Refund Requests
Refunds may be considered under the following circumstances:
- Duplicate payments
- Billing errors made by Summit Ridge Consulting LLC
- Services paid for but not yet initiated
- Situations where the Company determines a refund is appropriate at its sole discretion
Approved refunds will be processed using the original payment method whenever possible.
No Guarantee of Results
While Summit Ridge Consulting LLC strives to provide high-quality professional services, we do not guarantee specific business, financial, operational, or strategic outcomes.
Refunds will not be granted based on dissatisfaction with results, business performance, or expectations regarding future outcomes.
Client Responsibilities
Clients are responsible for providing accurate information, documentation, and timely communication necessary for service delivery.
Refund requests resulting from incomplete information, delays caused by the client, or failure to participate in the consulting process may be denied.
Processing of Approved Refunds
If a refund is approved, processing may take 5–10 business days, depending on the financial institution and payment method used.
Modifications to This Policy
Summit Ridge Consulting LLC reserves the right to modify this Cancellation & Refund Policy at any time. Updated versions will be posted on our website with the revised effective date.
Contact Information
For cancellation requests or refund inquiries, please contact:
Summit Ridge Consulting LLC
17 Miller Rd
Hicksville, NY 11801
Email: info@summitridgeconsulting.net
Phone: +1 (800) 654-7544